Delivery: Delivery is usually about four to six weeks.
Full performance by Fersa shall be deemed to have occurred upon shipment from Fersa. Fersa reserves the right to cancel or decline all or part of orders in which, the price, finish or quantity is not in agreement with Fersa´s policy. Shipping schedules are estimated based on our best judgment, but it cannot be guaranteed, nor can these estimates be considered legally binding. We reserve the right to select final carrier for any shipment. When customer specifies a route with a higher rate, the difference will be added to the invoice. When delivered to the carrier, shipments become property of the purchaser who assumes the risk of loss or damage in transit.

Claims and Returns: All claims for damages and shortages must be reported to Fersa in writing within 5 days after delivery. Returned goods will no be accepted without express written authorization. All stock items returned in original condition will be credited to customer's account, less a 25% restocking charge. Special order goods and finishes are not returnable. Any product damaged in shipping due to customer negligence will not be accepted for return for credit. All returned goods must be shipped freight prepaid.